ILS Hospitals

ILS Hospitals, Agartala - Kolkata

Brief History/Overview:

At Agartala, ILS Hospitals was established in July 2008. This is a 200 bedded multi-specialty hospital with 8 major operation theatres and 50 beds of intensive care units. The team of medical and nonmedical support staff at this hospital works through the values of Compassion, Respect, Excellence, Attitude, and Service. This hospital offers 24/7 emergency, pharmacy services, haemodialysis facility, and blood banks. ILS Agartala has been serving the patients from Agartala and the rest of north-east India with quality and affordable treatment.

Facilities:

• Blood bank services
• Ambulance services
• 24X7 pharmacy & emergency services
• Radiology & imaging services
• Pediatric ward
• Laboratory services
• Health checkup packages
• Suite rooms
• ITU/ICU beds
• NICU (up to level 3)
• Intensive therapy unit
• Cardiac care unit

Specialities:

• General and laparoscopic surgery
• Emergency and critical care
• Pulmonary and chest medicine
• General medicine
• Dermatology
• Rheumatology
• Diabetology & endocrinology
• Gynae endoscopic surgery
• Cardiology
• Gastroenterology
• Ophthalmology
• Nephrology
• Neurology
• Pediatrics
• Orthodontics
• Anesthesiology
• Oncology
• Geriatric medicine
• Audiology
• ENT
• Psychiatry
• Orthopedic & joint replacements
• Dialysis
• Cardiac surgery
• Pediatric surgery
• Plastic surgery
• NICU
• Dentistry
• Haematology
• Gastrointestinal and colorectal disorders
• Radiology
• Urology
• Bariatric surgery

Patient’s rights:

• The patient needs to sign the informed consent before any procedure. (e.g. blood transfusion, anesthesia, surgery, invasive/high-risk procedure/treatment)
• The right to have respectful treatment and privacy during investigation procedures and treatments.
• Patient have the right to seek a second opinion about their treatment.
• Patients have the right to know the information on the treatment plan, healthcare needs and expected cost of the treatment.
• Patients have the right to make a decision regarding their health care and physicians should explain the consequences of accepting/refusing the treatment.
• Patients can access their medical records.
• Patients have the right to get protection from physical abuse or negligence and they have the right to raise a complaint against any issues.

Patients responsibilities:

• The patient should give complete and detailed information about his/her health, including present condition, medical history, and hospitalizations.
• The patient should inform the physician about the expected problems by following the prescribed medication and can ask for alternative therapies.
• The patient should provide complete and accurate information regarding the name, address, and other information.
• Patients should cooperate with the hospital authority and follow the rules and policies of the hospital.
• If the patient does not understand what the physician tells about the diagnosis and treatment, they can ask questions for clarifications.
• Not to take any medications without a physician’s prescription.
• Seek emergency treatment if the condition of the patient worsens.
• The patient should follow the prescribed treatment plan and attend the follow-ups regularly.
• The patient should maintain punctuality in case of appointments. Prior information should be given in case of any cancelation or rescheduling of appointments.
• Patients should treat doctors, support staff and other patients with respect.
• Patients should provide complete and correct information for insurance claims and make sure bills should pay in time without any delay.

Do’s:

• Follow the appointment timing and visiting hours
• Must leave the hospital during a fire alarm
• Obey the advice by the nursing staff/security to leave the patient area for the benefit of the patients
• Obey safety and security procedures of the hospital
• Behave in a respectful manner with all the medical and paramedical staff

Don’ts:

• Shouldn’t cause damage to hospital property
• Smoking and consumption of alcohol or any other intoxicating substances are restrained in the hospital area
• Loud noise or abusive language is not permitted in the hospital premises
• Please avoid carrying expensive and unnecessary items to the hospital
• Should not sit or lie on the floors in hospital premises
• Do not misbehave with hospital staff
• Do not disturb other patients
• Do not use candles, lighters, matchboxes, etc. as they can trigger the sensitive smoke detector system
• Do not interfere with the patient’s treatment plans
• Caretakers are not allowed to administer any medication to the patient

Location Selector in Kolkata:

• ILS Hospitals, Agartala - Kolkata
• ILS Hospitals, Howrah - Kolkata
• ILS Hospitals, Salt Lake - Kolkata
• ILS Hospitals, Dumdum Road- Kolkata

Timings:

• Mon-sat: 8 am to 10 pm
• Sun: 12 pm to 4:30 pm